Developer Support

Services for Microsoft Premier and Unified Support Customers

Spotlight on ALM and TFS

Establishing good ALM practices and learning to take full advantage of ALM tools is one of the best investments you can make with your team. Premier Support for Developers works with many of Microsoft’s largest and most strategic customers to optimize the use of Team Foundation Server and Visual Studio ALM tools. Whether you are planning a ...

Spotlight on Critical Situation Support

If you write software or manage infrastructure, unplanned downtime will occur. Even with the very best people and process that money can buy, the unexpected still happens. At Premier, we support Microsoft’s most innovative and talented customers but nobody is immune—not even Microsoft. We all deal with system outages and downtime of ...

Web App Performance : Are you listening to your logs?

In this post, Principal Application Developer Manager, Reed Robison explains how a periodic review of IIS Log data, often ignored and archived, provides valuable insight into the operational health and performance of web applications.   We recently posted about how a focus on DevOps is changing the way IT Operations and ...

Part 3: Supportability and the Internet of Things

Mark Taylor, Premier Services Senior Consultant and David S. Lipien, Director in Microsoft’s Premier Services present a 3 part installment on the internet of things (IoT).  For this third and final part, we also strongly collaborated with Carroll Moon a Microsoft Senior Service Management Architect for Cloud. Part 1 of the IoT ...

DevOps – Bridging the gap between development and deployment

Senior Application Development Manager, Dave Harrison, gives us his perspective on how DevOps can round out your application lifecycle management (ALM) process by bringing together developers and operations teams to simplify and streamline deployment and production support. A few years ago I remember leaning back in my office chair and ...