Developer Support

Services for Microsoft Premier and Unified Support Customers

Build an interactive assistant using QnA Maker

I was recently engaged in a customer proof of concept scenario where they needed to turn their knowledgebase articles, FAQ’s and other company data into an interactive bot. For our scenario, we created a QnA Maker service that pulled HR information from a backend database so users can ask common questions in a conversational way instead of wasting time searching and scrolling through content.