Developer Support

The Cost of Bad UX Part 2: Improving the UI to Shrink Cost

April 3, 2019 Apr 3, 2019 04/3/19

Developer Support

This example illustrates why building a better UI and caring about how your end users is so valuable. Not only can it improve their experience, but it can also save your business time and money.

The Cost of Bad UX Part 1: Putting a price on look and feel

April 3, 2019 Apr 3, 2019 04/3/19

Developer Support

One thing that I’ve heard more than a few times while working in UX is that you can’t put a price on look and feel. Personally, I want to clear the air right now and say you absolutely can. It’s not hard, but it does require narrowing your focus to a particular workflow.

UX is not UI, but UI is definitely UX

January 31, 2019 Jan 31, 2019 01/31/19

Developer Support

When I first joined the Premier team here at Microsoft, a lot of the work I initially did for our customers was just that – advisory front-end design work. After many discussions about how I can provide value to our customers, I started to realize that even though words likes User Experience and User Centered Design are starting to be thrown out more and more in development, very few people have a full grasp of what exactly User Experience is.