Showing tag results for Tips/Support

Feb 18, 2014
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If you cancel an operation while it's in progress, then it's not surprising that it's only half-done

Raymond Chen
Raymond Chen

A customer (via their customer liaison) started by asking why they were seeing an unexpected access control entry in the security descriptor of an object. The ACEs on the parent grant access to Administrators, CREATOR OWNER, SYSTEM, and Users, but the ACEs on the child object (which should simply have been inherited from the parent) include an ext...

Tips/Support
Feb 5, 2014
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How do I prevent folders like My Pictures from being recreated?

Raymond Chen
Raymond Chen

Another converse of How do I programmatically create folders like My Pictures if they were manually deleted? and Why do folders like "My Pictures" come back after I delete them? is How do I prevent folders like My Pictures from being recreated? Starting in Windows 7, there is a group policy called Disable Known Folders which lets you speci...

Tips/Support
Jan 28, 2014
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Why does my setup program detect the operating system incorrectly the second time I run it?

Raymond Chen
Raymond Chen

A customer reported that when their application called the function, it sometimes reported incorrect values. Specifically, the logs collected from clients shows that the first time the program was run on a Windows 7 machine, the operating system was correctly reported as 6.1.7600 (Windows 7), but the second time it was run, the operating...

Tips/Support
Jan 23, 2014
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The Visual Effects dialog box just tells you what you want to hear

Raymond Chen
Raymond Chen

The Visual Effects dialog box has three options, "Let Windows choose what's best for my computer," "Adjust for best appearance," and "Adjust for crappiest appearance best performance." Some people have discovered the registry key where the Visual Effects dialog box remembers which radio button was most recently checked, but they found that when the...

Tips/Support
Jan 14, 2014
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How do I hit the Win+PrintScreen hotkey if my tablet doesn't have a PrtSc key?

Raymond Chen
Raymond Chen

Windows 8 added a new hotkey: Win+PrtSc takes a snapshot of your screen and puts it into the Screenshots folder of your Pictures library. But what if you are on a tablet with no PrtSc key? On tablets, you can perform the same operation by pressing Windows button + Volume down. Both of these are the hardware buttons on the tablet, not on any ...

Tips/Support
Jan 7, 2014
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The case of the mysterious Alternate Data Stream query

Raymond Chen
Raymond Chen

A customer was running Windows Server 2003 ("Still in support until 2015!") and they have some custom application that monitors all disk accesses. They noticed that there were a lot of failed Alternate Data Stream queries coming from Explorer, and that was causing the custom application's logs to fill with largely useless information. These Altern...

Tips/Support
Dec 17, 2013
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Why doesn't the New Folder command work in the root of a redirected drive resource in a Remote Desktop session?

Raymond Chen
Raymond Chen

When you connect to another computer via Remote Desktop, you have the option of injecting your local drives into the remote computer, known as Device and Resource Redirection. These injected drives are available under the UNC where X is a drive letter on the local machine. The name combines a bunch of internal technical terminology, so it makes...

Tips/Support
Dec 3, 2013
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How do I configure the timeout used by UI0Detect (Interactive Services Detection service)?

Raymond Chen
Raymond Chen

Windows Vista introduced Session 0 Isolation which enforces the rule that services should not display UI. If a service tries to display UI, another service known as the Interactive Services Detection service detects this situation and signals the user that a service wants to display UI and gives the user an opportunity to switch to the servi...

Tips/Support
Nov 20, 2013
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Why don't all of my documents show up when I arrange my Documents library by Name?

Raymond Chen
Raymond Chen

A customer reported that when they opened their Documents library on Windows 7, some files were missing if they selected Arrange by: Name or Arrange by: Author or in fact any arrangement other than Arrange by: Folder. What's going on? When you arrange the Documents library by anything other than Folder, the Documents library uses the content ...

Tips/Support