Showing tag results for Tips/Support

Dec 30, 2014
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How did that program manage to pin itself to my taskbar when I installed it?

Raymond Chen
Raymond Chen

Occasionally, somebody will notice that upon installing a program, it managed to pin itself to the taskbar. But just like there is no function, there is also no function, and for the same reason: Because applications would abuse it and auto-pin themselves because they are so awesome, and so that the developer could get a nice bonus. In spite o...

Tips/Support
Dec 24, 2014
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How can I let my child use an app that I bought from the Windows Store?

Raymond Chen
Raymond Chen

If you buy an app from the Windows Store, you can make it available to other users on the same Windows PC. This is useful if you, say, buy an app for your child to use. Here's how you do it. (This is all explained on the Windows Store blog, but I've converted it into a step-by-step and updated it for Windows 8.1.) First, sign on as yourself and i...

Tips/Support
Dec 16, 2014
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If you set up roaming profiles, you are expected to set up each machine identically, for the most part

Raymond Chen
Raymond Chen

A customer discovered the following behavior when they set up roaming user profiles on their domain. Consider two machines, 1 and 2. An application A is installed on machine 1, but not machine 2. A user with a roaming profile logs onto machine 1 and pins application A to the taskbar. That user then logs off of mac...

Tips/Support
Nov 25, 2014
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What is the difference between Full Windows Touch Support and Limited Touch Support?

Raymond Chen
Raymond Chen

In the System control panel and in the PC Info section of the PC & Devices section of PC Settings, your device's pen and touch support can be reported in a variety of ways. Here is the matrix: The meaning of No touch and Single touch are clear, but if a device supports multiple touch points, what makes the system report it as having Limited v...

Tips/Support
Nov 18, 2014
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File version information does not appear in the property sheet for some files

Raymond Chen
Raymond Chen

A customer reported that file version information does not appear on the Details page of the property sheet which appears when you right-click the file and select Properties. They reported that the problem began in Windows 7. The reason that the file version information was not appearing is that the file's extension was . Older versions of ...

Tips/Support
Oct 14, 2014
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Is there a way to disable a specific balloon notification without disabling all of them?

Raymond Chen
Raymond Chen

There is a group policy called Turn off all balloon notifications, but what if you want to turn off only one specific notification? The taskbar does not offer fine-grained policy control over balloon notifications. All you have is the giant sledgehammer that turns off all of them. If there is a specific balloon you want to disable, you have to che...

Tips/Support
Sep 3, 2014
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Why does the timestamp of a file increase by up to 2 seconds when I copy it to a USB thumb drive?

Raymond Chen
Raymond Chen

We saw some time ago that the FAT file system records timestamps in local time to only two-second resolution. This means that copying a file to a FAT-formatted device (typically a floppy drive or a USB thumb drive) can increase the timestamp by up two seconds. And even after the file is copied, the timestamp is not stable. The timestamp changes ...

Tips/Support
Aug 27, 2014
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Where does the Installed Updates control panel get the install date from?

Raymond Chen
Raymond Chen

A corporate customer wanted to know where the Installed Updates control panel gets the Installed On information from, because they found that the values were always set to the current date regardless of when the update was actually installed. The algorithm goes roughly like this: First, ask MSI what date the update was installed by calling and a...

Tips/Support