A friend of mind was asked out of the blue, "What does hypo mean?" She started to flash back to high school English class and Greek word roots. "I've started to hear it everywhere. Like Everyone in that meeting is a hypo or We need to reach out to hypos." My friend realized that she had mis-heard the question. It was not about the Greek root hyp...
Originally, the term cadence meant the rate at which a regular event recurs, possibly with variations, but with an overall cycle that repeats. For example, the cadence for team meetings might be "Every Monday, with a longer meeting on the last meeting of each month." Project X is on a six-month release cadence, whereas Project Y takes t...
To recycle bits (or recycle electrons) is to take an old piece of email and use it to answer a similar (often identical) question or discussion on a mailing list. This is usually done by simply replying to the thread with the two-word message "Recycling bits" (or "Recycling electrons") and attaching the original email message. An important aspect ...
At Microsoft, leverage is not a term of physics whereby a force can be magnified by the application of mechanical advantage. It is also not a term of finance whereby the power of a small amount of money can be magnified by the assumption of debt. In fact, at Microsoft, the word leverage isn't even a noun. It is a verb: to leverage, leverages, lever...
Microspeak is not always about changing a word from a verb to a noun or changing a noun to a verb or even changing a noun into a verb and then back into a noun. Sometimes it's about data compression. This testing won't inform RC, but we'll need it to inform an RTM release. First, you need to familiarize yourself with a less-used sense of the ...
At Microsoft, the take-away is the essential message of a presentation or the conclusion that you are expected to draw from a situation. It is something you are expected to remember when the whole thing is over, a piece of information you take away with you as you leave the room. XYZ demo take away (title of a document) The preferred intensifier...
I introduced this Microspeak last year as part of a general entry about management-speak, but I'm giving it its own entry because it deserves some attention on its own. I just want to have creative control over how my audience can interact with me without resorting to complex hacking in a way that is easy to explain but ups our blogging audiences...
In the Customer Service and Support part of Microsoft, you will often see the term funnel. Here are some citations: Effectively and efficiently solve issues by driving levers across the entire funnel. Putting the Fun in Funnel. Strengthening the front of the funnel. The funnel is a way of viewing customer support engagements. For some reason...
A colleague of mine visited an internal Web site for task ABC and found that the site was no longer there. Instead it was replaced with a simple message: Designed with the user in mind you will now find contextual ABC and DEF information served up in a secure format alongside all GHI information. Access to relevant multi-perspective content...
As they say, "piss or get off the pot."
