A customer was using one of the many "force X off" policies, but instead of using it to force X off, they were trying to use it to force X on by setting the policy to Disabled. For example, there is a "Hide and disable all items on the desktop". The customer was setting this policy to Disabled, expecting it to force all icons visible on the desktop...
When a server is taken offline, be it a planned unplanned outage or an unplanned unplanned outage or something else, the operations team send out a series of messages alerting customers to the issue.
Some time ago, I received a notification that went like this:
From: Adam Smith Subject: Nosebleed Service : Major Incident Notification - Initial...