The Old New Thing

Even the publishing department had its own Year 2000 preparedness plan

On December 31, 1999, Microsoft Product Support Services were ready in case something horrible happened as the calendar rolled over into the new year. I'm told that Microsoft Press also had its own Year 2000 plan. They staffed their helpline continuously from Friday evening December 31, 1999 all the way through Sunday, January 2, 2000. They ...