The Old New Thing

The frustration of people who are not interested in why something works but only interested in the magic phrase they need to type

It's frustrating when people who are presumably smart (or who are at least pretending to be) have a problem and are satisfied to receive the magic phrase they need to type with no interest at all in understanding why the magic phrase works. For example, here's a question sent to an internal mailing list for users of something I'll call ...