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Incident report – NuGet.org downtime on March 22, 2018

March 22, 2018 Mar 22, 2018 03/22/18
Svetlana Kofman
We did this blog post to report about the incident that happened on March 22, 2018. In the last couple of days we digged deeper into the incident. Here is the summary of our findings and proposed next steps. Customer Impact NuGet.org website and V2 APIs were unavailable for 2 hours on March 22, 2018 between 8:45AM - 11:30AM UTC. More than 1....

Issues uploading portable library packages [Fixed]

September 10, 2013 Sep 10, 2013 09/10/13
Jeff Handley
Starting September 3rd, some users started having issues uploading packages that contain portable libraries; on September 10th, we deployed a fix to address those issues. Errors Experienced Depending on how you were publishing your package, you would have experienced the errors in a few different ways. Upload Package page on nuget.org If ...

NuGet 2.7 Package Restore Consent Errors

August 29, 2013 Aug 29, 2013 08/29/13
Jeff Handley
After NuGet 2.7 was released with Automatic Package Restore and implicit consent, some users reported that they were still seeing build errors indicating that package restore consent had not been given. When we made the package restore changes in NuGet 2.7, we identified one scenario where this would happen but determined we couldn't implement...

The March 6th NuGet Gallery Outage

April 4, 2013 Apr 4, 2013 04/4/13
Tim Lovell-Smith
On March 6th 2013, nuget.org's package download was broken for one and a half hours. Some outages involve factors beyond our control; this time it was very much our own fault and we would like to apologize. We also want to openly discuss the outage and reassure you that we are working on preventing reoccurences. Timeline of events The outage...

Feed Performance Update

August 24, 2012 Aug 24, 2012 08/24/12
Jeff Handley
As you might know, NuGet has been having some performance (and timeout) related issues recently. Earlier this week, we completed a deployment that helped, but it didn't address everything. Many users are still seeing slow responses or even timeouts when trying to use the 'Manage NuGet Packages' dialog in Visual Studio. Ongoing Investigation...

Upgrade Successful

August 22, 2012 Aug 22, 2012 08/22/12
Jeff Handley
Earlier this evening, we announced that the NuGet Gallery would be offline for about an hour during a scheduled upgrade. That upgrade is now complete. We expect this deployment to help address performance issues we've been experiencing for the past week. We will continue to monitor the service and measure the results of this deployment. CDN ...

Expected Downtime – August 22 11pm-12am PDT

August 22, 2012 Aug 22, 2012 08/22/12
Jeff Handley
As mentioned in the previous post, we've been working to address some performance problems on the NuGet Gallery. The fixes we have in place include some time-consuming database migrations. During our dry run deployments, we found that virtually all requests to the database will time out while these migrations are running. We have decided to ...

NuGet Gallery Performance Issues

August 22, 2012 Aug 22, 2012 08/22/12
Jeff Handley
Since August 16th, and especially since August 21st, the NuGet Gallery has been exhbiting intermittent performance issues. Some users are reporting errors when attempting to browse or search for NuGet packages from Visual Studio or other clients. Many users are reporting that browsing and searching are slow. There have also been timeout errors...

The NuGet Gallery Outage on March 9th

March 14, 2012 Mar 14, 2012 03/14/12
The NuGet Team
The NuGet Gallery was unavailable on March 9th from approximately midnight until 7:52 A.M., nearly eight hours. During this time all HTTP requests to the gallery website failed. In addition to affecting website users, the outage affected all NuGet client programs (such as the Visual Studio extension and nuget.exe) and other software that ...