Showing results for March 4, 2008 - The Old New Thing

Mar 4, 2008
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Email tip: A peer-to-peer discussion group does not come with a service level agreement

Raymond Chen
Raymond Chen

Most email discussion groups are not official support channels. There are a lot of peer-to-peer mailing lists inside Microsoft, consisting of people who are interested in a particular topic, sharing tips, providing advice, helping each other out if somebody runs into a problem, but they aren't the official support mechanism for the product group. ...

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