Showing results for Bots - ISE Developer Blog

Feb 5, 2018
0
0

Analysing Bot to Human Hand-off Interactions

Lilian Kasem (she/her)
Lilian Kasem (she/her)

A common use case in the bot-verse is the ability to hand over a customer conversation from a bot to a human, and the vital need for a feedback loop for this kind of scenario. From this, we developed a Hand-off Dashboard Template that can be used within the Ibex dashboard to provide users with important information about how their bot and agents ar...

Bots
Sep 26, 2017
0
0

Custom Analytics Dashboard for Application Insights

Mor Shemesh
Mor Shemesh

We created an easy-to-use tool for visualizing data from Microsoft Azure Application Insights with a dashboard framework. Our solution can be applied to different bot scenarios as well as other scenarios involving the service.

Azure App ServicesBots
Aug 7, 2017
0
0

Developing a Custom Search Engine for an Expert Chat System

Mona Soliman Habib
Mona Soliman Habib

We address the challenge of creating a custom search experience for a specific domain area. We also provide a guide for creating your own custom search experience by leveraging Azure Search and Cognitive Services and sharing custom code for iterative testing, measurement and indexer redeployment.

Machine LearningBotsCognitive Services
Jul 19, 2017
0
0

Facilitating Growth Capital Funding in Africa with Bots

Claudius Mbemba
Claudius Mbemba

We built a bot with Microsoft Bot Framework (MBF) to tap into a multitude of channels, including a client's existing Android app, and implemented localization features, to connect with potential customers on their preferred online platforms.

Bots
Jun 30, 2017
0
0

Bot to Human Handoff in Node.js

Lilian Kasem (she/her)
Lilian Kasem (she/her)

When considering bots, it’s often important for organizations to have the ability to “hand off” a customer from a bot to a human agent seamlessly. We implemented an unopinionated e-2-e solution called Handoff for bot authors to implement a variety of scenarios, using the Microsoft Bot Framework Node.js SDK.

Bots
Jun 1, 2017
0
0

Deploying bots using the Serverless framework

Ville Rantala
Ville Rantala

Microsoft partnered with MaaS Global to build a bot using the Microsoft Bot Framework Node.js SDK that can be deployed with the Serverless framework.

DevOpsBots
Feb 14, 2017
0
0

Collecting Form Data with a LUIS-Based Bot

Ami Turgman
Ami Turgman

This post outlines the steps of creating a bot that interacts with a user to collect missing LUIS entity data before processing their request.

Bots