Showing results for Azure Application Insights - ISE Developer Blog

Mar 2, 2022
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Observability Journey

agonzalez
agonzalez

As an Engineering team on Microsoft’s Commercial Software Engineering (CSE), we strive to empower customers to build and maintain their software-based solutions. A key factor in being successful in our goal is to educate and develop the solution by applying certain Engineering Fundamentals. In this article, we will cover Observability.

CSE
Feb 5, 2018
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Analysing Bot to Human Hand-off Interactions

Lilian Kasem (she/her)
Lilian Kasem (she/her)

A common use case in the bot-verse is the ability to hand over a customer conversation from a bot to a human, and the vital need for a feedback loop for this kind of scenario. From this, we developed a Hand-off Dashboard Template that can be used within the Ibex dashboard to provide users with important information about how their bot and agents ar...

Bots
Sep 26, 2017
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Custom Analytics Dashboard for Application Insights

Mor Shemesh
Mor Shemesh

We created an easy-to-use tool for visualizing data from Microsoft Azure Application Insights with a dashboard framework. Our solution can be applied to different bot scenarios as well as other scenarios involving the service.

Azure App ServicesBots
Jun 30, 2017
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Bot to Human Handoff in Node.js

Lilian Kasem (she/her)
Lilian Kasem (she/her)

When considering bots, it’s often important for organizations to have the ability to “hand off” a customer from a bot to a human agent seamlessly. We implemented an unopinionated e-2-e solution called Handoff for bot authors to implement a variety of scenarios, using the Microsoft Bot Framework Node.js SDK.

Bots
Dec 4, 2015
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Dynamic Web Test Generation Using App Insights

Anthony Turner
Anthony Turner

Learn how leverage complex Azure Resource Manager Template Language to dynamically create and update Web availability Tests.

Azure App Services