Upload Installation Logs on Vista Today

Heath Stewart

Bret Grinslade, Group Program Manager for our Deployment Technology Group, describes how you can send feedback directly to our team. You can also check a box during setup to have feedback in the form of installation logs sent directly to our system. As Bret notes, however, on Vista uploading logs can take up to 30 days before you’re prompted to do so.

To upload your logs from Vista today to provide more timely feedback, you can follow these steps:

  1. Click on Start
  2. Click on Control Panel
  3. Click on System and Maintenance
    1. In classic view, double click Problem Reports and Solutions and skip to step 5.
  4. Click on Problem Reports and Solutions
  5. If you do not see a dialog similar to the following pop up immediately, click Check for new solutions on the left
Checking for solutions

If you are prompted to send information to Microsoft, I encourage you to review the information and follow the prompts to send it in for any products which information is requested.


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