This blog post introduces a comprehensive evaluation framework for enterprise chatbots powered by large language models (LLMs), specifically addressing the challenges of assessing Line of Business (LOB) agents in business-critical environments. The authors tackle the fundamental problem that traditional chatbot evaluation metrics fail to capture th...
This blog post discusses the challenges and solutions encountered by the ISE team at Microsoft while making a distributed system production-ready. It focuses on issues including slow processing speeds and out-of-memory exceptions, and provides insights into the methods used to address these problems.