In this post, I will be exploring on how to get a customer support ticket management system on Kaizala. Instead of sending multiple text messages to give an update on the ticket status, we could just have a rich card that provides the ticket status. And, when there is a change in status, the card could be updated to reflect the latest status.
In this post, I will explore the scenario where you have an Excel file that has the content that needs to be sent in a particular format to a particular subscriber / user of a Kaizala public (hub and spoke) group.
A lot of organizations and companies send SMS to their clients or employees to keep them notified. One common ask among Kaizala enthusiasts is how to use Kaizala instead. In this post, I will demonstrate how this can be achieved.
This blog discusses how to send reminder for a particular action, such as sending a daily reminder for an ongoing survey, or, in a public group, sending an existing poll / survey / action to a subscriber who has just joined the group. These can be achieved by sending a reminder to the action (poll, survey, custom action, etc.).
In this post, we would look at how to get YouTube channel updates on Kaizala. You could build similar flows to get updates on various other channels like blogs, Twitter, etc. which would enable you to have all relevant updates in a single group.
This blog discusses the Kaizala Excel add-in that allows you to quickly get data from Kaizala endpoints without leaving Excel in just a click. All you need is an Excel table within a spreadsheet and a Kaizala account. You could now share the Excel table on Kaizala – which would send out a survey with each column as a question. People on the group could respond to the survey that they received on their phone. When you refresh the table from within Excel, you would get the responses as rows within your table.
Microsoft Kaizala is a mobile app for large group communications and work management. In case you are new to Kaizala, you can read more about the product offering here. Briefly, Kaizala allows you to get work done within the context of a conversation / group using actions – which are ‘units of work’. Examples of few actions that come with Kaizala are job, poll, survey, request location, etc.
In this post, we will get on boarded to Kaizala APIs and send a message on a group using API. Briefly, we will discuss: Get the Kaizala Postman API collection, Understanding of Kaizala connectors and creating them, Authenticating to Kaizala, and Creating a group and sending a message on Kaizala.