This blog outlines best practices for optimizing Speech-to-Text (STT), Text-to-Speech (TTS), and Custom Keyword Recognition in Azure Speech Services, helping developers build more accurate and responsive voice-enabled applications.
This blog post introduces a comprehensive evaluation framework for enterprise chatbots powered by large language models (LLMs), specifically addressing the challenges of assessing Line of Business (LOB) agents in business-critical environments. The authors tackle the fundamental problem that traditional chatbot evaluation metrics fail to capture th...