ISE Developer Blog

Automating Receipt Processing

Claiming expenses is usually a manual process. This project aims to improve the efficiency of receipt processing by looking into ways to automate this process.  This code story describes how we created a skeletal framework to achieve the following: We found a few challenges in addressing these goals. For instance, the ...

Bot to Human Handoff in Node.js

When considering bots, it’s often important for organizations to have the ability to “hand off” a customer from a bot to a human agent seamlessly. We implemented an unopinionated e-2-e solution called Handoff for bot authors to implement a variety of scenarios, using the Microsoft Bot Framework Node.js SDK.