Kaizala Developer Platform team

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Customer ticketing solution on Kaizala

February 23rd, 2018
In this post, I will be exploring on how to get a customer support ticket management system on Kaizala. Instead of sending multiple text messages to give an update on the ticket status, we could just have a rich card that provides the ticket status. And, when there is a change in status, the card could be updated to reflect the latest status.

Flow scenario #4: Kaizala message merge from Excel

February 14th, 2018
In this post, I will explore the scenario where you have an Excel file that has the content that needs to be sent in a particular format to a particular subscriber / user of a Kaizala public (hub and spoke) group.

Move SMS notifications to Kaizala

February 7th, 2018
A lot of organizations and companies send SMS to their clients or employees to keep them notified. One common ask among Kaizala enthusiasts is how to use Kaizala instead. In this post, I will demonstrate how this can be achieved.

Sending a reminder for a Kaizala action

February 7th, 2018
This blog discusses how to send reminder for a particular action, such as sending a daily reminder for an ongoing survey, or, in a public group, sending an existing poll / survey / action to a subscriber who has just joined the group. These can be achieved by sending a reminder to the action (poll, survey, custom action, etc.).

Kaizala REST API programming tutorial (C#)

February 6th, 2018
This tutorial discusses the API documentation available and prerequisites needed to program Kaizala.

Flow scenario #3: Get YouTube channel updates on Kaizala

February 2nd, 2018
In this post, we would look at how to get YouTube channel updates on Kaizala. You could build similar flows to get updates on various other channels like blogs, Twitter, etc. which would enable you to have all relevant updates in a single group.

Flow scenario #2: Get response from custom Kaizala forms

January 18th, 2018
When you need folks to respond on demand, you could use a Kaizala Form. You can design a form from the group up using HTML, JavaScript and KASClient SDK or you could design a form from the Kaizala Management Portal. This post demonstrates how to do this.

Kaizala Excel add-in: Fetch data into Excel

January 13th, 2018
This blog discusses the Kaizala Excel add-in that allows you to quickly get data from Kaizala endpoints without leaving Excel in just a click. All you need is an Excel table within a spreadsheet and a Kaizala account. You could now share the Excel table on Kaizala – which would send out a survey with each column as a question. People on the group could respond to the survey that they received on their phone. When you refresh the table from within Excel, you would get the responses as rows within your table.

Introduction to Kaizala Extensibility

December 30th, 2017
Microsoft Kaizala is a mobile app for large group communications and work management. In case you are new to Kaizala, you can read more about the product offering here. Briefly, Kaizala allows you to get work done within the context of a conversation / group using actions – which are ‘units of work’. Examples of few actions that come with Kaizala are job, poll, survey, request location, etc.

Getting started with Kaizala APIs

December 30th, 2017
In this post, we will get on boarded to Kaizala APIs and send a message on a group using API. Briefly, we will discuss: Get the Kaizala Postman API collection, Understanding of Kaizala connectors and creating them, Authenticating to Kaizala, and Creating a group and sending a message on Kaizala.