Updated and Completed Postmortem: Performance Issues and failures in VSTS West Europe – 7 February 2018

February 26, 2018 Feb 26, 2018 02/26/18

Azure DevOps SRE

A week ago we posted an incomplete postmortem and are now following up with the completed version. If you want the full story of how we progressed through this incident, start by reading that.  This postmortem will cover the full root cause analysis but it won’t rehash the first part of the investigation. Customer Impact On 7 February ...

Preliminary Postmortem: Performance Issues and failures in VSTS West Europe – 7 February 2018

February 14, 2018 Feb 14, 2018 02/14/18

Azure DevOps SRE

Edit February 26, 2018: We have just posted an updated and complete postmortem here: https://devblogs.microsoft.com/devopsservice/?p=16295 Customer Impact On 7 February 2018 we had an incident which impacted users in our Western European scale unit. During this time, users experienced slow performance and 503 errors (service unavailable) ...