How to write like Raymond: What I tell you three times is true

Raymond Chen

Raymond

Another installment in the extremely sporadic series on how to write like Raymond.
On occasion, I’ll find myself engaged in a mail thread with a customer who refuses to believe what they’re being told and is under the impression that rephrasing the question will get a different answer.
“My customer wants to control the name and appearance of the XYZ icon in the DEF dialog.”
— There is no public interface for manipulating that icon.
“Can I change the icon’s appearance?”
— There is no public interface for manipulating that icon.
At this point, I say to myself, “Two.” And there’s a nonzero chance that I will be rewarded with a third question:
“What about in C++?”

What I tell you three times is true. There is no public interface for manipulating that icon.

Raymond Chen
Raymond Chen

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