September 1st, 2009

One way to make sure nobody sends you feedback

Last year, somebody sent out a message to very large group of people describing a change to, well, what it described isn’t important to the story. What’s important is that the message ended with the following sentence:

If you have questions, please send them to abcdef.

If you don’t see why this was a brilliant move, go back and check what that “abcdef” link really does.

One of my cynical colleagues noted, “Maybe this was intentional. That way, when they get no feedback, they can say, ‘See, this was an awesome decision. Nobody complained!'”

Author

Raymond has been involved in the evolution of Windows for more than 30 years. In 2003, he began a Web site known as The Old New Thing which has grown in popularity far beyond his wildest imagination, a development which still gives him the heebie-jeebies. The Web site spawned a book, coincidentally also titled The Old New Thing (Addison Wesley 2007). He occasionally appears on the Windows Dev Docs Twitter account to tell stories which convey no useful information.

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