June 30th, 2004

Fees disguised as taxes

It has become customary in the telecommunications industry to quote a low price and then add half as much to it in “fees”.

Regulatory Programs Fee. It sure sounds like a government tax.

It isn’t.

There’s been a new round of official-sounding line items on telephone bills, which are really just ways for telephone companies to raise rates while still being able to quote a low price. The issue was raised as a shareholder proposal in Verizon’s 2004 proxy statement. The proposal starts out sounding very much like a crackpot (perhaps because the proposer is a crackpot), and the logic is rather twisted, but the underlying theme is still there: Price hikes disguised as official-sounding fees.

How I long for the European rule that the quoted price must accurately represent the actual amount of money you will pay, including taxes and fees. None of this “quote a low price and then add a ton of mandatory surcharges” nonsense.

Author

Raymond has been involved in the evolution of Windows for more than 30 years. In 2003, he began a Web site known as The Old New Thing which has grown in popularity far beyond his wildest imagination, a development which still gives him the heebie-jeebies. The Web site spawned a book, coincidentally also titled The Old New Thing (Addison Wesley 2007). He occasionally appears on the Windows Dev Docs Twitter account to tell stories which convey no useful information.

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