August 31st, 2003

Setup could not verify integrity of file

Raymond Chen
Raymond Chen

When you try to install a patch, you may get the error message “Setup could not verify integrity of file. Make sure the cryptographic service is running.”

This typically means that the signature catalog has been corrupted. There was a patch to fix this problem, but of course if you haven’t been keeping up with your patches you probably don’t have that patch yet either, and of course you can’t install that patch yet either because the signature catalog is corrupted…

Fortunately, the nice people at http://www.updatexp.com/ have written up a web page describing how to fix it.

Category
Old New Thing
Topics
Tips/Support

Author

Raymond Chen

Raymond has been involved in the evolution of Windows for more than 30 years. In 2003, he began a Web site known as The Old New Thing which has grown in popularity far beyond his wildest imagination, a development which still gives him the heebie-jeebies. The Web site spawned a book, coincidentally also titled The Old New Thing (Addison Wesley 2007). He occasionally appears on the Windows Dev Docs Twitter account to tell stories which convey no useful information.

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