Upcoming changes to data visibility for Microsoft Graph callRecords APIs

Microsoft Graph team

As part of Microsoft’s commitment to store and process customer data for EU customers within the EU, there are some changes coming to how Microsoft handles the Microsoft Teams call data that we expose via Microsoft Graph’s callRecords APIs (beta and v1.0) and other places where we surface similar data including the Teams Admin Center and Call Quality Dashboard.

For organizations that participated in a federated call or meeting but did not initiate it (non-owning organizations), they will only be able to see usage and diagnostic data for users within their own organization. For consistency, this change is being applied to all federated calls and meetings – not only those that cross a regional boundary. The schema of the API remains unchanged so most application code will not be affected.

While we understand that this change might impact some applications that depend on our API, we believe this change is important to meet our commitments to reduce cross-region data flows while still enabling customers to take advantage of diagnostic data to troubleshoot poor quality calls or understand their organization’s Microsoft Teams usage.

This change will go into effect in October 2022.

For more information about Microsoft Graph, please visit https://developer.microsoft.com/graph.

Happy coding!


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