David Minkovski explores using Azure OpenAI and Rust to Build Intelligent and Scalable AI Systems

Motivation

For the past few months, I’ve had the pleasure of taking the front seat to some really fascinating and exciting AI projects, thanks to my amazing customers and colleagues at Microsoft. During these sessions, I noticed a common challenge:

How do I use ChatGPT while keeping control?

So, I thought to myself, why not write a little article to help?

Let’s break it down and create a super simple “multi-agent” system. This system will handle everything from the initial customer support request to evaluating the intent, escalating issues, and creating possible action items. Let’s get to it!

What are we building?

A command line interface that will ask us to set the scene and then the customer query. After that all the agents we define will be working to react, evaluate the sentiment and propose action items.

Check out the full walk-through on David’s blog.