Email tip: Nostalgia is not a question

Raymond Chen

Raymond

This is another special case of Don’t forget to ask your question, indeed an even more extreme case of Making some statements and asking for advice isn’t a question.

I remember in version X, we used to be able to accomplish Task Q by clicking on W and then selecting X. Now you have to click on Y and select Z.

Nostalgia is not a question, and it isn’t actionable.

What is your question? Do you want an explanation of why it changed? Are you looking for a way to change it back? Are you just reminiscing? Or maybe you’re congratulating the design team for simplifying the task?

Raymond Chen
Raymond Chen

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