June 16th, 2015

One way to make sure nobody reports problems with your Web site

I had ordered a service online, and the Web site said, “Do not close this window until you are done, because once you close the window, you won’t be able to come back.”

Okay, fine. I just need to make sure I get everything I need before I close the window.

I click a link to download some of the information I had ordered, and I get the error message:

We’re having trouble processing your request.
If this problem persists please let us know.
Email us at null

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Raymond has been involved in the evolution of Windows for more than 30 years. In 2003, he began a Web site known as The Old New Thing which has grown in popularity far beyond his wildest imagination, a development which still gives him the heebie-jeebies. The Web site spawned a book, coincidentally also titled The Old New Thing (Addison Wesley 2007). He occasionally appears on the Windows Dev Docs Twitter account to tell stories which convey no useful information.

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