This blog post introduces a comprehensive evaluation framework for enterprise chatbots powered by large language models (LLMs), specifically addressing the challenges of assessing Line of Business (LOB) agents in business-critical environments. The authors tackle the fundamental problem that traditional chatbot evaluation metrics fail to capture th...
This post explains the challenge of fleet configuration management, the role of an automated fleet configuration management system, and describes key considerations for building such a system.
OpenTelemetry offers flexible observability in distributed systems, this post looks at how to integrate multiple data sources when connected and disconnected from the internet.
This post discusses the security risks of using Docker build-time arguments to pass secrets, and suggests alternative methods for handling secrets securely.