March 24th, 2020

API outage: Bots posting typing indicators may receive 502s

As a part of our commitment to customers and Microsoft cloud services continuity during these unprecedented times, we’re making temporary adjustments to select capabilities within Microsoft 365.

One of those adjustments was that we temporarily scaled back typing indicators support in Teams.

This originally caused errors for bots trying to post typing indicators in Europe region. To avoid polluting the logs for bots with errors, by April 6th we finished rolling out a change to return HTTP 202 (Accepted) status-code when bots post typing indicators, even if the underlying typing indicator support is scaled back.

Typing indicators functionality is now fully restored.

Questions / Feedback: Please submit feedback on the GitHub page here. We’ll do our best to answer your questions quickly.

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