Earlier this year we started an effort for widespread customer outreach to understand our users and guide product prioritization. The effort helped us gain a lot of insight and helped our prioritization last quarter. However, as we continue to grow, we unfortunately don’t have the capacity to reach out to as many customers as we would like.
One of the things we've always wanted to tackle was making our web portal mobile-friendly. Working extensively with our designers, we were able to refresh the portal UI, update components for consistency and accessibility, as well as start the efforts on making the portal more mobile-friendly.