\nFor a while, I’ve had a few “undeletable Outlook folders”.\nEven after deleting all the messages from them, Outlook just\ncomplains when I try to delete them.\nThere was some sort of error message, but of course\n\nI didn’t read it<\/A>.\nThe only option was OK, so I clicked it.\nAs I recall,\nthe message said something about “Can’t delete\nbecause blah blah pending synchronization blah blah.”\nI don’t know what “pending synchronization” is, but\nit must be important if Outlook won’t let me delete a folder\nbecause of it.\n<\/P>\n \nMeanwhile,\nI also noticed that my Sync Issues folder grew by about a dozen\nerror messages every day, and I had to go clean them out every\nso often.\nThe messages looked something like this:\n<\/P>\n \nI clicked the link to obtain further information, but the \ninstructions there didn’t solve my problem.\nI just chalked this up to “Outlook gets that way sometimes,”\nand ignored the messages, since they didn’t seem to be hurting me.\nI had almost resigned myself to carrying these two undeletable\nfolders with me until I die.\n<\/P>\n \nThen today I randomly stumbled across the solution.\n<\/P>\n \nI right-clicked one of the “stuck” folders\nand selected “Clear Offline Items”,\neven though there were no offline items in the folder.\n(I deleted all the messages from it; the folder was empty.\nHow do you clear something that is empty?)\nI got a warning dialog that said something like,\n“Hey, there’s some unfinished synchronization here,\ndo you want to clear the items anyway?”\nI said, “Go for it.”\n<\/P>\n \nAnd then Outlook let me delete the folder.\n<\/P>\n \nMy guess is that Outlook’s synchronization engine got wedged up\non these two folders because there was some unfinished business that\nit just couldn’t reconcile,\nand it said, “Eh, maybe it’ll work tomorrow,\nbut in the meantime, don’t delete it yet. I’m still working on it.”\nRepeat for several months, because tomorrow never comes.\nBy telling Outlook, “Oh just give up already, trust me, I don’t care\nany more,”\nthe synchronization engine released its objections to deleting the folder\nand let me finally wipe it out.\n<\/P>\n \nIf you have a mysteriously undeletable folder, you could try this,\nsee if it helps.\n<\/P>\n \nUpdate: I just hit the problem again. The error message is\n<\/P>\n \nYes, I run Outlook in German. This translates to\n“Outlook has not yet completed the synchronization of local changes\nto items in this folder.\nThe folder can only be deleted after completion of the synchronization\nwith the server.”\n<\/P>\n \nThis time, deleting the offline items wasn’t good enough.\nEven though the Properties dialog says\n“Server folder contains: 0 items”\nand\n“Offline folder contains: 0 items”,\nI nevertheless had to trigger a manual synchronization to reconfirm\nthat zero equals zero before it\nwould let me delete the folder.\n<\/P>\n \n(Watch, people are now going to start sending me Outlook product\nsupport questions.\nHey, I don’t work on Outlook.\nI’m a hapless victim like you!)\n<\/P><\/p>\n","protected":false},"excerpt":{"rendered":" For a while, I’ve had a few “undeletable Outlook folders”. Even after deleting all the messages from them, Outlook just complains when I try to delete them. There was some sort of error message, but of course I didn’t read it. The only option was OK, so I clicked it. As I recall, the message […]<\/p>\n","protected":false},"author":1069,"featured_media":111744,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[104],"class_list":["post-33743","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-oldnewthing","tag-tipssupport"],"acf":[],"blog_post_summary":" For a while, I’ve had a few “undeletable Outlook folders”. Even after deleting all the messages from them, Outlook just complains when I try to delete them. There was some sort of error message, but of course I didn’t read it. The only option was OK, so I clicked it. As I recall, the message […]<\/p>\n","_links":{"self":[{"href":"https:\/\/devblogs.microsoft.com\/oldnewthing\/wp-json\/wp\/v2\/posts\/33743","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/devblogs.microsoft.com\/oldnewthing\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/devblogs.microsoft.com\/oldnewthing\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/devblogs.microsoft.com\/oldnewthing\/wp-json\/wp\/v2\/users\/1069"}],"replies":[{"embeddable":true,"href":"https:\/\/devblogs.microsoft.com\/oldnewthing\/wp-json\/wp\/v2\/comments?post=33743"}],"version-history":[{"count":0,"href":"https:\/\/devblogs.microsoft.com\/oldnewthing\/wp-json\/wp\/v2\/posts\/33743\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/devblogs.microsoft.com\/oldnewthing\/wp-json\/wp\/v2\/media\/111744"}],"wp:attachment":[{"href":"https:\/\/devblogs.microsoft.com\/oldnewthing\/wp-json\/wp\/v2\/media?parent=33743"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/devblogs.microsoft.com\/oldnewthing\/wp-json\/wp\/v2\/categories?post=33743"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/devblogs.microsoft.com\/oldnewthing\/wp-json\/wp\/v2\/tags?post=33743"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
\n9:26:59 Synchronizer Version 11.0.6352\n9:26:59 Synchronizing Mailbox ‘Raymond Chen’\n9:26:59 Synchronizing local changes in folder ‘0618’\n9:26:59 Error synchronizing folder\n9:26:59\t\t [80004005-501-4B9-0]\n9:26:59\t\t The client operation failed.\n9:26:59\t\t Microsoft Exchange Server Information Store\n9:26:59\t\t For more information on this failure, click the URL below:\n9:26:59\t\t http:\/\/www.microsoft.com\/support\/prodredirect\/outlook2000_us.asp?err=80004005-501-4b9-0<\/A>\n9:27:00 Synchronizing local changes in folder ‘0611’\n9:27:00 Error synchronizing folder\n9:27:00\t\t [80004005-501-4B9-0]\n9:27:00\t\t The client operation failed.\n9:27:00\t\t Microsoft Exchange Server Information Store\n9:27:00\t\t For more information on this failure, click the URL below:\n9:27:00\t\t http:\/\/www.microsoft.com\/support\/prodredirect\/outlook2000_us.asp?err=80004005-501-4b9-0<\/A>\n9:27:01 Done\n<\/PRE>\n<\/BLOCKQUOTE>\n
\nOutlook hat die Synchronisierung der lokalen\nÄnderungen an Elementen in diesem Ordner noch nicht abgeschlossen.\nDer Order kann erst nach Abschluss der Synchronisierung mit dem Server\ngelöscht werden.\n<\/BLOCKQUOTE>\n