{"id":111100,"date":"2025-04-22T07:00:00","date_gmt":"2025-04-22T14:00:00","guid":{"rendered":"https:\/\/devblogs.microsoft.com\/oldnewthing\/?p=111100"},"modified":"2025-04-22T07:31:41","modified_gmt":"2025-04-22T14:31:41","slug":"20250422-00","status":"publish","type":"post","link":"https:\/\/devblogs.microsoft.com\/oldnewthing\/20250422-00\/?p=111100","title":{"rendered":"Microspeak: top of mind"},"content":{"rendered":"<p>Although I have citations going back to 2011, the phrase <i>top of mind<\/i> snuck up me and has established itself in Microspeak.<\/p>\n<p>It&#8217;s never the full idiomatic phrase <i>on the top of my mind<\/i>. It just the shorthand <i>top of mind<\/i>.<\/p>\n<p>Let&#8217;s try to figure this out together. Here my earliest citation, from 2011:<\/p>\n<blockquote class=\"q\"><p>Please join (senior executives) for our Employee Town Hall. This is a great time to hear what&#8217;s <i>top of mind for them<\/i> and get a preview of new products under development.<\/p><\/blockquote>\n<p>In this case, it seems that <i>top of mind for X<\/i> is just shorthand for &#8220;on the top of X&#8217;s mind&#8221;.<\/p>\n<p>This simple explanation holds up in my second citation from 2013:<\/p>\n<blockquote class=\"q\"><p>Our first town hall of 2013 is all about what&#8217;s <i>top of mind for you<\/i>. (Senior executive) will be joined by (person) for a live Q&amp;A discussion. This is a great opportunity for you to hear (senior executive)&#8217;s perspective on what&#8217;s happening in the technology industry as well as his view on what we accomplished in the first half of this year and what&#8217;s in store for the second half.<\/p><\/blockquote>\n<p>This time, it seems to be &#8220;all about what&#8217;s <i>on the top of your mind<\/i>.&#8221; Though maybe not, because the event bills itself as giving you a chance to hear the senior executive&#8217;s thoughts on various topics, rather than hearing the senior executive&#8217;s thoughts on topics that are on <i>your<\/i> mind. So maybe it&#8217;s about topics that &#8220;<i>should<\/i> be on the top of your mind&#8221;?<\/p>\n<p>So far, the term seems to be reserved for Town Hall meetings with senior executives, but that changes in my third citation, also from 2013:<\/p>\n<blockquote class=\"q\"><p>We (event organizers) kept this direction <i>top of mind<\/i> as we designed and developed our agenda.<\/p><\/blockquote>\n<p>The <i>for X<\/i> has disappeared, presumably with <i>for us<\/i> implied. And the term is now being used with respect to the thoughts of event organizers rather than the thoughts of a senior executive.<\/p>\n<p>The next citation comes from an internal 2014 marketing newsletter.<\/p>\n<blockquote class=\"q\"><p>We took out ads highlighting a variety of X products to keep them <i>top of mind<\/i>.<\/p><\/blockquote>\n<p>If you continue with the assumption that <i>for us<\/i> is implied, then this leads to the silly conclusion that they took out ads in order to help themselves remember their own products! Presumably the implied phrase in this case is <i>for current and future customers<\/i>.<\/p>\n<p>Although the phrase is spreading in applicability, <i>top of mind<\/i> continues to be dominated in my citations to situations in which a senior executive shares their thoughts with a large group of people, usually in a meeting, but also as a newsletter, email, or video.<\/p>\n<blockquote class=\"q\"><p>I (senior executive) wanted to share with you a bit about what is <i>top of mind<\/i> for me at both a business and a personal level.<\/p><\/blockquote>\n<p>Here&#8217;s a usage as a label for a recording of a recent meeting.<\/p>\n<blockquote class=\"q\"><p>(Senior executive) Top of Mind <br \/>\nAs we start H2 (senior executive) shares his Top of Mind.<\/p><\/blockquote>\n<p>Notice how the phrase has now become a proper noun with capital letters. It has become a Thing. Also, the <i>top of mind for X<\/i> phrasing has changed to <i>X&#8217;s Top of Mind<\/i>, further solidifying its status as a proper noun.<\/p>\n<p>As the popularity of the term spreads, its usage also becomes muddier.<\/p>\n<blockquote class=\"q\"><p>At this meeting, (senior executive) will share their thoughts on what is top of mind for employees.<\/p><\/blockquote>\n<p>Is &#8220;share their thoughts on what is top of mind for employees&#8221; saying &#8220;share their answers to questions that employees are thinking about&#8221;? Or is it saying &#8220;share their guesses for what they think employees are thinking about&#8221;?<\/p>\n<blockquote class=\"q\"><p>(upper manager) and (upper manager) will share what&#8217;s top of mind for the team.<\/p><\/blockquote>\n<p>This is even stranger. Using our <i>for X<\/i> formulation, it seems to be saying &#8220;share what&#8217;s on the top of the team&#8217;s mind&#8221;, as if they will be performing a psychic reading to tell the team what they are thinking about. (&#8220;I see a difficult bug, it has some crashes. Does that sound like something that is worrying you?&#8221;) Or maybe &#8220;share what&#8217;s top of mind for the team&#8221; is trying to say &#8220;to share what issues related to the team are on the top of their minds&#8221;, or possibly even &#8220;to share what they think should be on the top of the team&#8217;s mind&#8221;.<\/p>\n<p>But really, it doesn&#8217;t matter what <i>top of mind<\/i> means any more. It&#8217;s just a phrase you throw out to sound hip and cool. Even it doesn&#8217;t make sense, that&#8217;s okay, because nobody reading it knows what it means either.\u00b9 The phrase is just the mechanism for a collaborative delusion that communication is taking place.<\/p>\n<p>As one my colleagues astutely pointed out, most Microspeak starts at the top. When a senior executive uses a particular phrase, it becomes fashionable for others to use it, and when it becomes established in the culture, it turns into Microspeak.<\/p>\n<p>For example, it is now in vogue for upper managers, not quite at senior executive level, to publish documents or send out email titled &#8220;Top of Mind for (date)&#8221;.<\/p>\n<p>Here are some other examples of the phrase trickling down, used by people who are regular everyday employees, not managers or senior executives.<\/p>\n<blockquote class=\"q\"><p>There are three topics that were <i>top of mind<\/i> in my previous update.<\/p><\/blockquote>\n<blockquote class=\"q\"><p>The <i>top of mind<\/i> engagement is to enable (feature) support for key apps that would benefit from it.<\/p><\/blockquote>\n<p>I think this next citation gives clear evidence that the term has devolved to just meaning &#8220;things of note&#8221; rather than &#8220;things that are at the forefront of my thoughts&#8221;:<\/p>\n<blockquote class=\"q\">\n<p><b>Top of mind<\/b><\/p>\n<ul>\n<li>TPS reports are due at the end of the month.<\/li>\n<li>The <a href=\"https:\/\/news.microsoft.com\/features\/microsoft-employee-giving-program-is-changing-lives-and-helping-young-people-follow-their-dreams\/?msockid=0f64e61c5065672701c2f5ab51486642\"> Giving Campaign<\/a> has come to a close! Thanks to all who helped organize events throughout the month, as well as employees for giving time and donations.<\/li>\n<li>November is Native American Heritage Month.<\/li>\n<\/ul>\n<\/blockquote>\n<p>I doubt these topics have been occupying the speaker&#8217;s thoughts. It&#8217;s now just a bullet list of things to mention.<\/p>\n<p>\u00b9 The great thing about making a promise that nobody can understand is that nobody can call you to task for failing to live up to it!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Things I&#8217;m thinking about.<\/p>\n","protected":false},"author":1069,"featured_media":111744,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[105,26],"class_list":["post-111100","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-oldnewthing","tag-microspeak","tag-other"],"acf":[],"blog_post_summary":"<p>Things I&#8217;m thinking about.<\/p>\n","_links":{"self":[{"href":"https:\/\/devblogs.microsoft.com\/oldnewthing\/wp-json\/wp\/v2\/posts\/111100","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/devblogs.microsoft.com\/oldnewthing\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/devblogs.microsoft.com\/oldnewthing\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/devblogs.microsoft.com\/oldnewthing\/wp-json\/wp\/v2\/users\/1069"}],"replies":[{"embeddable":true,"href":"https:\/\/devblogs.microsoft.com\/oldnewthing\/wp-json\/wp\/v2\/comments?post=111100"}],"version-history":[{"count":0,"href":"https:\/\/devblogs.microsoft.com\/oldnewthing\/wp-json\/wp\/v2\/posts\/111100\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/devblogs.microsoft.com\/oldnewthing\/wp-json\/wp\/v2\/media\/111744"}],"wp:attachment":[{"href":"https:\/\/devblogs.microsoft.com\/oldnewthing\/wp-json\/wp\/v2\/media?parent=111100"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/devblogs.microsoft.com\/oldnewthing\/wp-json\/wp\/v2\/categories?post=111100"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/devblogs.microsoft.com\/oldnewthing\/wp-json\/wp\/v2\/tags?post=111100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}