The Old New Thing

If you don’t know what you’re going to do with the answer to a question, then there’s not much point in making others work hard to answer it

A customer asked the following question: We've found that on Windows XP, when we call the XYZ function with the Awesome flag, the function fails for no apparent reason. However, it works correctly on Windows 7. Do you have any ideas about this? So far, the customer has described what they have observed, but they haven't actually ...