The Old New Thing

Dr. Watson and the bluescreen – a story from the trenches

February 22, 2011 Feb 22, 2011 02/22/11

Raymond Chen

A fellow Microsoft employee volunteered a story from his prior work at a hospital as their enterprise architect. I received an escalation from our Tier 1 service desk on a Dr. Watson. Why would I get a simple escalation? Strange... Since I hadn't seen the outside of my cubicle for a while, I decided to walk over to talk to the ...