{"id":25384,"date":"2026-03-09T05:45:27","date_gmt":"2026-03-09T12:45:27","guid":{"rendered":"https:\/\/devblogs.microsoft.com\/microsoft365dev\/?p=25384"},"modified":"2026-03-24T21:58:34","modified_gmt":"2026-03-25T04:58:34","slug":"build-business-understanding-with-dataverse-in-microsoft-365-copilot","status":"publish","type":"post","link":"https:\/\/devblogs.microsoft.com\/microsoft365dev\/build-business-understanding-with-dataverse-in-microsoft-365-copilot\/","title":{"rendered":"Build business understanding with Dataverse in Microsoft 365 Copilot"},"content":{"rendered":"

Business applications hold some of the most valuable data in an organization\u2014customer\u2019s financial records, sales pipeline, support cases, inventory orders\u2014but that data has traditionally been locked behind app-specific experiences. Users switch between Dynamics 365, Power Apps, Outlook, and Teams to piece together the full picture. What if Copilot could understand your business data the way your best people do?<\/span>\u00a0<\/span><\/p>\n

Microsoft 365 Copilot\u00a0in business apps<\/span>\u00a0<\/span><\/h2>\n

Microsoft 365 Copilot is now embedded as an in-app sidecar within Power Apps, Dynamics 365 Sales, and Dynamics 365 Customer Service\u2014removing the need to switch between apps to find context or complete steps.<\/span>\u00a0<\/span><\/p>\n

\"An<\/a><\/p>\n

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Work IQ\u202f<\/span><\/b>is the reasoning layer, reconciling enterprise data and work signals from across your apps.\u00a0Under the hood,\u00a0Work IQ\u00a0powers\u00a0the\u00a0combination of\u00a0critical sources of business data and insights: Microsoft 365\u00a0apps,\u00a0Dynamics 365\u00a0apps,\u00a0and Power Platform.\u00a0<\/span>\u00a0<\/span><\/p>\n