{"id":20375,"date":"2016-08-24T17:43:46","date_gmt":"2016-08-24T21:43:46","guid":{"rendered":"https:\/\/blogs.msdn.microsoft.com\/visualstudioalm\/?p=20375"},"modified":"2019-02-14T17:33:41","modified_gmt":"2019-02-15T01:33:41","slug":"upcoming-changes-to-how-you-log-into-visual-studio-team-services","status":"publish","type":"post","link":"https:\/\/devblogs.microsoft.com\/devops\/upcoming-changes-to-how-you-log-into-visual-studio-team-services\/","title":{"rendered":"Upcoming Changes to How You Log into Visual Studio Team Services"},"content":{"rendered":"<p>In order to make it easier for you to sign into Visual Studio Team Services (VSTS), we will soon be updating the steps that you will take when you log into your account.<span>\u00a0<\/span> After we\u2019ve made these changes, you will see some new login screens when connect to the service. If you\u2019re using Azure Active Directory (AAD) or Office 365 (O365), these screens will already look familiar to you, since we\u2019re aligning more closely with the AAD &amp; O365 login processes as a part of this change.<\/p>\n<h3>Why are we making this change?<\/h3>\n<p>We know that many of our customers are using not just VSTS, but also AAD, O365, and other Microsoft cloud services. By updating our login processes to more closely align with the rest of the Microsoft cloud ecosystem, VSTS can bring you a more consistent user experience when accessing our service.<\/p>\n<h3>How will this change impact you?<\/h3>\n<p>When you sign in to VSTS today, you see the screen below, where you log in on the right-hand side if you\u2019re using a Microsoft Account (MSA, formerly Windows Live ID), or on the left-hand side if you\u2019re using a Work or School Account (WSA, your AAD or O365 login).<\/p>\n<p><a href=\"https:\/\/devblogs.microsoft.com\/wp-content\/uploads\/sites\/6\/2019\/05\/Legacy-SignIn-Flow.png\"><img decoding=\"async\" width=\"500\" height=\"282\" class=\"alignnone size-mediumlarge wp-image-20385\" alt=\"Legacy SignIn Flow\" src=\"https:\/\/devblogs.microsoft.com\/devops\/wp-content\/uploads\/sites\/6\/2016\/08\/Legacy-SignIn-Flow-500x282.png\" \/><\/a><\/p>\n<p>Starting soon, you\u2019ll see a much simpler screen that simply asks you for your username, which might be your email address or your User Principal Name (UPN) if you\u2019re an AAD or O365 customer:<\/p>\n<p><a href=\"https:\/\/devblogs.microsoft.com\/wp-content\/uploads\/sites\/6\/2019\/05\/New-Azure-SignIn-Flow.png\"><img decoding=\"async\" width=\"500\" height=\"276\" class=\"alignnone size-mediumlarge wp-image-20395\" alt=\"New Azure SignIn Flow\" src=\"https:\/\/devblogs.microsoft.com\/devops\/wp-content\/uploads\/sites\/6\/2016\/08\/New-Azure-SignIn-Flow-500x276.png\" \/><\/a><\/p>\n<h4><span style=\"color: #000000\">If You&#8217;re Logging in Using your Microsoft Account (MSA)&#8230;<\/span><\/h4>\n<p>If you\u2019re logging into VSTS using your Microsoft Account, you\u2019ll be redirected to the following screen to enter your username &amp; password \u2013 this is the same screen you would see if you went to <a href=\"http:\/\/www.outlook.com\/\">www.outlook.com<\/a>, if you want to compare:<\/p>\n<p><a href=\"https:\/\/devblogs.microsoft.com\/wp-content\/uploads\/sites\/6\/2019\/05\/New-MSA-SignIn-Flow.png\"><img decoding=\"async\" width=\"265\" height=\"350\" class=\"alignnone size-mediumlarge wp-image-20405\" alt=\"New MSA SignIn Flow\" src=\"https:\/\/devblogs.microsoft.com\/devops\/wp-content\/uploads\/sites\/6\/2016\/08\/New-MSA-SignIn-Flow-265x350.png\" \/><\/a><\/p>\n<p>Once you enter your MSA username &amp; password, you\u2019ll be redirected to VSTS and you can keep going as usual \u2013 you shouldn\u2019t see any other changes inside of VSTS.<\/p>\n<h4>If You&#8217;re Logging in Using a Work or School Account (WSA)&#8230;<\/h4>\n<p>If you\u2019re logging in using your Work or School Account, you\u2019ll be redirected to the following screen to enter your password:<\/p>\n<p><a href=\"https:\/\/devblogs.microsoft.com\/wp-content\/uploads\/sites\/6\/2019\/05\/New-Azure-SignIn-AAD-Flow1.png\"><img decoding=\"async\" width=\"500\" height=\"291\" class=\"alignnone size-mediumlarge wp-image-20415\" alt=\"New Azure SignIn AAD Flow\" src=\"https:\/\/devblogs.microsoft.com\/devops\/wp-content\/uploads\/sites\/6\/2016\/08\/New-Azure-SignIn-AAD-Flow1-500x291.png\" \/><\/a><\/p>\n<p>Once you enter your WSA password, you\u2019ll be redirected to VSTS and you can keep going as usual \u2013 you shouldn\u2019t see any other changes inside of VSTS.<\/p>\n<h4>If You Get Prompted to Choose&#8230;<\/h4>\n<p>In some cases, you may have a single email address, like joe@contoso.com, that corresponds to both a Microsoft Account and a Work or School Account. If that\u2019s the case, you\u2019ll see one additional screen after you enter your username. (We need to ask you which one you want to use, since these are two different users inside of VSTS that probably have different permissions and other security settings attached to them):<\/p>\n<p><a href=\"https:\/\/devblogs.microsoft.com\/wp-content\/uploads\/sites\/6\/2019\/05\/New-Azure-SignIn-AAD-picker.png\"><img decoding=\"async\" width=\"300\" height=\"166\" class=\"alignnone size-medium wp-image-20416\" alt=\"New Azure SignIn AAD picker\" src=\"https:\/\/devblogs.microsoft.com\/devops\/wp-content\/uploads\/sites\/6\/2016\/08\/New-Azure-SignIn-AAD-picker-300x166.png\" \/><\/a><\/p>\n<ul>\n<li>If you used a Work or School Account when you created this VSTS account or were invited to it, please select \u201cWork or school account\u201d. (<strong><em>Hint<\/em><\/strong><em>: if you used to sign into VSTS using the blue link on the left-hand side of the old login page, choose \u201cWork or school account\u201d.<\/em>)<\/li>\n<li>If you\u2019re using a Microsoft Account to sign into VSTS, please select \u201cPersonal Account\u201d. (<strong><em>Hint<\/em><\/strong><em>: if you used to sign into VSTS using the right-hand side of the old login page, choose \u201cPersonal account\u201d.<\/em>)<\/li>\n<\/ul>\n<h3>FAQ<\/h3>\n<h4>Where should I see this new experience?<\/h4>\n<p>You\u2019ll see this experience anywhere that you\u2019re used to being prompted for your username and password today, including:<\/p>\n<ul>\n<li>Accessing VSTS from the web<\/li>\n<li>Creating an OAuth authorization that requires you to sign into VSTS<\/li>\n<li>Accessing VSTS from the Visual Studio IDE<\/li>\n<\/ul>\n<h4>I signed into VSTS from visualstudio.com and I&#8217;m not seeing the list of accounts that I am the owner. What gives?<\/h4>\n<p>The list of accounts that you see on visualstudio.com is associated with the identity that you used to sign into VSTS. If you were prompted with the \u201cchooser\u201d screen when you signed in, then you may have picked the incorrect option. Try signing out from VSTS completely (see the steps below), then sign in again and choose the other option on that screen.<\/p>\n<h4>I tried to connect to &lt;account&gt;.visualstudio.com and I&#8217;m getting this error.<\/h4>\n<p><a href=\"https:\/\/devblogs.microsoft.com\/wp-content\/uploads\/sites\/6\/2019\/05\/401-Unauthorized-SignIn.png\"><img decoding=\"async\" width=\"300\" height=\"80\" class=\"alignnone size-medium wp-image-20425\" alt=\"401 Unauthorized SignIn\" src=\"https:\/\/devblogs.microsoft.com\/devops\/wp-content\/uploads\/sites\/6\/2016\/08\/401-Unauthorized-SignIn-300x80.png\" \/><\/a><\/p>\n<p>This indicates that the identity you logged in with doesn\u2019t have access to the resource that you\u2019re trying to access. Here are some things you can try:<\/p>\n<ul>\n<li>If this is the first time you\u2019ve tried accessing this URL, check with the account owner to make sure that you\u2019ve been granted access to it.<\/li>\n<li>If you were prompted with the \u201cchooser\u201d screen when you signed in, then you may have picked the incorrect option. Try signing out from VSTS completely (see the steps below), then sign in again and choose the other option on that screen.<\/li>\n<\/ul>\n<h4>How can I sign out of VSTS completely if I made a mistake?<\/h4>\n<p>We\u2019ve created the following tool to help you sign out of VSTS completely, since just closing your browser window doesn\u2019t always completely sign you out of the service:<\/p>\n<ol>\n<li>Close any open browser tabs or windows, including ones that aren\u2019t running VSTS.<\/li>\n<li>Open an InPrivate or Incognito browser tab and browse to the following URL: <a href=\"http:\/\/aka.ms\/vssignout\">http:\/\/aka.ms\/vssignout<\/a>. You\u2019ll see a message that says \u201cSign Out In Progress\u201d and a few spinning progress buttons, and then you\u2019ll be redirected to the main <a href=\"http:\/\/www.visualstudio.com\/\">www.visualstudio.com<\/a> home page.<\/li>\n<li><em>If the \u201cSign Out In Progress\u201d screen spins for more than a minute, go ahead and close the browser window anyway and continue.<\/em><\/li>\n<li><b><\/b>Try signing in again, and select a different option on the \u201cchooser\u201d screen<\/li>\n<\/ol>\n<h4>I&#8217;m trying to enter my username and I&#8217;m seeing the following error<\/h4>\n<p><a href=\"https:\/\/devblogs.microsoft.com\/wp-content\/uploads\/sites\/6\/2019\/05\/New-Azure-SignUp-on-Error.png\"><img decoding=\"async\" width=\"300\" height=\"214\" class=\"alignnone size-medium wp-image-20435\" alt=\"New Azure SignUp on Error\" src=\"https:\/\/devblogs.microsoft.com\/devops\/wp-content\/uploads\/sites\/6\/2016\/08\/New-Azure-SignUp-on-Error-300x214.png\" \/><\/a><\/p>\n<p>This means that you don\u2019t have an MSA or a Work or School Account associated with the email address that you entered. Here are some things you can try:<\/p>\n<ul>\n<li>If you\u2019ve accessed this account before successfully, be sure that you\u2019ve typed the email address correctly.<\/li>\n<li>If you\u2019re signing up for VSTS for the first time and don\u2019t already have an MSA, click the \u201cCreate a Microsoft account\u201d link to get started. Don\u2019t worry, once you create a new MSA, you\u2019ll be taken back to getting started with VSTS<\/li>\n<li>If you\u2019re signing up for VSTS for the first time and want to create a new Work or School account, use the following <a href=\"https:\/\/www.visualstudio.com\/en-us\/docs\/setup-admin\/team-services\/sign-up-for-visual-studio-team-services\">link <\/a>that will help you create a work\/school account in Azure Active Directory before sign up. <em>In the case of creating a new Work or School account, you\u2019ll need to start the VSTS sign-up process over again once you\u2019ve created your WSA. We\u2019re sorry for the inconvenience, we\u2019re working on fixing this.<\/em>\n<ul><\/ul>\n<\/li>\n<\/ul>\n<h4>I&#8217;ve tried all the steps in this article and I&#8217;m still having trouble, what do I do?<\/h4>\n<p>If you\u2019re still having trouble accessing VSTS, you can open a new support case and our Customer Support team will help. Be sure to have your username ready, as well as the URL of the resource that you\u2019re trying to access.<\/p>\n<p>To open a new support case with us:<\/p>\n<ol>\n<li>Visit <a href=\"http:\/\/www.visualstudio.com\/support-overview-vs\">http:\/\/www.visualstudio.com\/support-overview-vs<\/a><\/li>\n<li>Click the <strong>\u201cVisual Studio Team Services technical support\u201d<\/strong> tile:<\/li>\n<\/ol>\n<p><a href=\"https:\/\/devblogs.microsoft.com\/wp-content\/uploads\/sites\/6\/2019\/05\/VSTS-Support-Tile.png\"><img decoding=\"async\" width=\"237\" height=\"300\" class=\"alignnone size-medium wp-image-20315\" alt=\"VSTS Support Tile\" src=\"https:\/\/devblogs.microsoft.com\/devops\/wp-content\/uploads\/sites\/6\/2016\/08\/VSTS-Support-Tile-237x300.png\" \/><\/a><\/p>\n<h4>Where can I give feedback about the new experiences?<\/h4>\n<p>If you have additional questions or feedback for us regarding VSTS login experiences, please feel free to leave us a suggestion on User Voice <a href=\"http:\/\/visualstudio.uservoice.com\/\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In order to make it easier for you to sign into Visual Studio Team Services (VSTS), we will soon be updating the steps that you will take when you log into your account.\u00a0 After we\u2019ve made these changes, you will see some new login screens when connect to the service. If you\u2019re using Azure Active [&hellip;]<\/p>\n","protected":false},"author":214,"featured_media":45953,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-20375","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-devops"],"acf":[],"blog_post_summary":"<p>In order to make it easier for you to sign into Visual Studio Team Services (VSTS), we will soon be updating the steps that you will take when you log into your account.\u00a0 After we\u2019ve made these changes, you will see some new login screens when connect to the service. If you\u2019re using Azure Active [&hellip;]<\/p>\n","_links":{"self":[{"href":"https:\/\/devblogs.microsoft.com\/devops\/wp-json\/wp\/v2\/posts\/20375","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/devblogs.microsoft.com\/devops\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/devblogs.microsoft.com\/devops\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/devblogs.microsoft.com\/devops\/wp-json\/wp\/v2\/users\/214"}],"replies":[{"embeddable":true,"href":"https:\/\/devblogs.microsoft.com\/devops\/wp-json\/wp\/v2\/comments?post=20375"}],"version-history":[{"count":0,"href":"https:\/\/devblogs.microsoft.com\/devops\/wp-json\/wp\/v2\/posts\/20375\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/devblogs.microsoft.com\/devops\/wp-json\/wp\/v2\/media\/45953"}],"wp:attachment":[{"href":"https:\/\/devblogs.microsoft.com\/devops\/wp-json\/wp\/v2\/media?parent=20375"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/devblogs.microsoft.com\/devops\/wp-json\/wp\/v2\/categories?post=20375"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/devblogs.microsoft.com\/devops\/wp-json\/wp\/v2\/tags?post=20375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}