CSE Developer Blog

Bot to Human Handoff in Node.js

When considering bots, it’s often important for organizations to have the ability to “hand off” a customer from a bot to a human agent seamlessly. We implemented an unopinionated e-2-e solution called Handoff for bot authors to implement a variety of scenarios, using the Microsoft Bot Framework Node.js SDK.
Comments are closed.0 0
Bots

Feedback usabilla icon