{"id":133,"date":"2013-10-19T16:15:10","date_gmt":"2013-10-19T16:15:10","guid":{"rendered":"https:\/\/blogs.msdn.microsoft.com\/buckh\/2013\/10\/19\/how-to-fix-an-error-with-the-windows-8-1-upgrade-utility\/"},"modified":"2013-10-19T16:15:10","modified_gmt":"2013-10-19T16:15:10","slug":"how-to-fix-an-error-with-the-windows-8-1-upgrade-utility","status":"publish","type":"post","link":"https:\/\/devblogs.microsoft.com\/buckh\/how-to-fix-an-error-with-the-windows-8-1-upgrade-utility\/","title":{"rendered":"How to fix an error with the Windows 8.1 upgrade utility"},"content":{"rendered":"<p>I had gotten a Windows 8 upgrade key with the purchase of a computer last summer. I hadn&rsquo;t used it, so I wanted to upgrade a desktop my family uses. I ran the utility WindowsSetupBox.exe that you can download from the <a href=\"http:\/\/windows.microsoft.com\/en-us\/windows-8\/upgrade-product-key-only\">Upgrade Windows with only a product key<\/a> page.<\/p>\n<p>However, it failed quickly after choosing either to run the upgrade or to download it to media. I didn&rsquo;t write down the error message, but it wasn&rsquo;t very descriptive &ndash; it just said that something went wrong. It failed so quickly, it seemed like it wasn&rsquo;t really trying.<\/p>\n<p>So I downloaded SysInternals&rsquo; <a href=\"http:\/\/technet.microsoft.com\/en-us\/sysinternals\/bb896645\">Process Monitor<\/a> in order to see which files and registry keys the upgrade utility was using. Scanning through the output, I saw C:\\users\\&lt;acct&gt;\\AppData\\Local\\Microsoft\\WebSetup. I deleted that folder. After that, the upgrade utility started working as expected.<\/p>\n<p>I noticed the dates on the files were from January, and that&rsquo;s when I remembered having started to upgrade the computer from Win 7 to 8 and later canceling. Apparently having the old data there was causing the upgrade utility to fail.<\/p>\n<p>I hope this helps anyone who runs into a similar problem.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I had gotten a Windows 8 upgrade key with the purchase of a computer last summer. I hadn&rsquo;t used it, so I wanted to upgrade a desktop my family uses. I ran the utility WindowsSetupBox.exe that you can download from the Upgrade Windows with only a product key page. However, it failed quickly after choosing [&hellip;]<\/p>\n","protected":false},"author":94,"featured_media":10268,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[5],"class_list":["post-133","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-random"],"acf":[],"blog_post_summary":"<p>I had gotten a Windows 8 upgrade key with the purchase of a computer last summer. I hadn&rsquo;t used it, so I wanted to upgrade a desktop my family uses. I ran the utility WindowsSetupBox.exe that you can download from the Upgrade Windows with only a product key page. However, it failed quickly after choosing [&hellip;]<\/p>\n","_links":{"self":[{"href":"https:\/\/devblogs.microsoft.com\/buckh\/wp-json\/wp\/v2\/posts\/133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/devblogs.microsoft.com\/buckh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/devblogs.microsoft.com\/buckh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/devblogs.microsoft.com\/buckh\/wp-json\/wp\/v2\/users\/94"}],"replies":[{"embeddable":true,"href":"https:\/\/devblogs.microsoft.com\/buckh\/wp-json\/wp\/v2\/comments?post=133"}],"version-history":[{"count":0,"href":"https:\/\/devblogs.microsoft.com\/buckh\/wp-json\/wp\/v2\/posts\/133\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/devblogs.microsoft.com\/buckh\/wp-json\/wp\/v2\/media\/10268"}],"wp:attachment":[{"href":"https:\/\/devblogs.microsoft.com\/buckh\/wp-json\/wp\/v2\/media?parent=133"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/devblogs.microsoft.com\/buckh\/wp-json\/wp\/v2\/categories?post=133"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/devblogs.microsoft.com\/buckh\/wp-json\/wp\/v2\/tags?post=133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}